Here's the deal, you can return most new and unopened items within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is because of an error by our team (you received an incorrect or defective item, ect.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the United States. We are working to ship internationally as soon as possible!
When you place an order you'll see our flat rate shipping option. We ship just about every order through UPS to ensure it will get there safely, but there are times we'll ship through USPS.
We are also working to offer expedited shipping options so keep an eye out for that in the future.